We do our best to prevent scalpers from joining our All Access fan club. Unfortunately, we are noticing that they are resilient and still getting in. In response to this and to ensure that we are doing everything we can to prevent scalpers from purchasing PIT tickets, keeping them available for our true fans, the All Access Fan Club is implementing a new paperless pit ticketing process (as available per venue). This process will begin with the +Detroit, MI pre-sale on Tuesday, April 17 at 10 AM ET and continue for all pre-sales going forward. This will be the ONLY way to purchase PIT tickets from here on out.

The new Paperless PIT ticketing process is simple – all you and your guests have to do is show up at the venue with your photo ID & the credit card used to purchase the tickets. At entry you must provide the credit card used to purchase the tickets and a matching photo ID. (The name on the ID must match the credit card used to purchase.) This means the original ticket purchaser must attend the show, and all guests accompanying the ticket purchaser must enter the venue at the same time. Ticketmaster paperless tickets are non transferable. To learn more about paperless tickets, visit +ticketmaster.com/paperless.

Please note that all other non-PIT All Access pre-sale tickets will continue to be paper tickets that you will pick up at the Will Call window on the day of the show.

Feel free to email rascalflatts@support.sparkart.com if you have any questions or concerns regarding this new policy. We believe this will help make the All Access Fan Club better for everyone. Thanks so much for your support.

-The Team at RascalFlatts.com